Send the details
Provide the site address, dig dates, locate ticket number, requester role, and contact information.
Request a Locate
Know what is underground before you dig.
Tell CLI where you are digging and we will route the locate request before ground is broken. The locate helps avoid strikes, fines, failed inspections, and downtime.
600+professionals across Canada
2025USP Locator of the Year
3 regionsOntario, Alberta, and BC
In seasonall three regions now
How it works
A plain four-step request path.
Provide the project details, confirm routing, receive the field work, and keep the ticket record with the job.
Confirm the route
CLI reviews the region, season, and request details and confirms the appropriate path.
Complete the locate
A trained technician locates and marks the underground utilities in the assigned scope.
Keep the record
Retain the ticket and field record with the excavation file.
Locate request
Tell us where and when you are digging.
The prototype validates the request details but does not transmit them yet. Submit to review the completed fields, then call CLI for live routing.
No submission endpoint is connected in this first pass. Call 1-866-892-6337 for live routing.
Regional routing
Check the operating note for the job.
Completion timing depends on the region, the contract, and the request. Confirm the expectation when CLI routes the request.
Ontario
Markham office: 33-461 Alden RdSubmit the project address and the dig dates for the Ontario routing.
Alberta
Calgary office: 6205 10th St SECall to confirm the schedule for the planned work.
British Columbia
Routed through the toll-free lineCall with the project address and the dig dates to confirm the BC routing.
Existing client checking a ticket.
Use the external Ticket Status portal. A ticket-status check is separate from a new locate request.
Need live routing
Call the toll-free line with the site and ticket details.
CLI will confirm the right path for Ontario, Alberta, or British Columbia based on the request and operating season.