Ontario
Markham office: 33-461 Alden RdSubmit the project address and the dig dates for the Ontario routing.
Request a utility locate.
Have the site address, planned dig dates and locate ticket number ready. Call CLI to confirm the schedule and next step.
Locate request
Tell us where and when you are digging.
The prototype validates the request details but does not transmit them yet. Submit to review the completed fields, then call CLI for live routing.
No submission endpoint is connected in this first pass. Call 1-866-892-6337 for live routing.
Regional routing
Check availability in your region.
Completion timing depends on the region, the contract, and the request. Confirm the expectation when CLI routes the request.
View region
Alberta
Calgary office: 6205 10th St SECall to confirm the schedule for the planned work.
British Columbia
Routed through the toll-free lineCall with the project address and the dig dates to confirm the BC routing.
Existing client checking a ticket.
Use the external Ticket Status portal. A ticket-status check is separate from a new locate request.
Need live routing
Call the toll-free line with the site and ticket details.
CLI will confirm the right path for Ontario, Alberta, or British Columbia based on the request and operating season.