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Field crew in high-visibility gear joining hands above a work site

Safety and Compliance

Check the record before you award the work.

This page shows three things. It shows how CLI controls the crews. It shows how CLI trains them. It shows which records CLI can supply for your review.

2025USP Locator of the Year
99%compliance rate
80%pass mark on the exams
300+trained, certified field technicians

Safety and quality

Safety is a condition of every contract.

The safety program has six documented controls. They control how the technicians travel, how they work, and what CLI reports to the facility owner. The operating result is a 99% compliance rate.

  • Drug and alcohol policy

    The policy is a documented condition of the safety program.

  • Defensive driving

    Safe travel to and from the site is part of the documented program.

  • Personal protective equipment

    Technicians wear the required equipment on site.

  • Work-site hazard assessment

    Technicians examine the site conditions before they start work.

  • Monthly audits and meetings

    CLI sends the minutes to the facility owner each month.

  • Monthly safety statistics

    Each utility receives the statistics for its own contract.

Training and certification

Four stages before a technician locates alone.

All 300+ CLI field technicians complete the same four stages. No one locates alone until every stage is done.

  1. 01

    Class and theory

    A class and field program covering the theory of the locating instruments.

    Classroom
  2. 02

    Physical training aids

    Technicians train on telecom pedestals and on fibre, gas, and power aids.

    Hands-on
  3. 03

    Exams

    The facility owner sets and marks the exams. The pass mark is 80 percent.

    80% to pass
  4. 04

    Supervised release

    The technician works six weeks under supervision. Only then can they locate alone.

    6 weeks
Certifications held
  • WHMIS
  • H2S Alive
  • Confined space
  • First aid
  • Ground disturbance
  • Damage prevention
  • Advanced pipeline
  • Certified safety auditing
  • Locating-instrumentation theory
Field worker in a high-visibility vest holding a white hard hat beside a roadway

After release

The audits continue after the training.

Training does not end the record. It starts it. Supervisors continue to audit each technician. CLI records every incident, damage, near-miss, and audit in Locatorbase.

  • Supervisors audit locate performance, safety, and drawing accuracy
  • CLI records all incidents, damages, near-misses, and audits in Locatorbase
  • Management examines the record each month

Compliance and insurance

Request the documents for your region and date.

CLI supplies the documents that apply to your region and your review date. Request the status and the expiry date with each document.

  • ISO 9001:2015

    The quality management system integrated into daily operations, embedding safety, quality, and continuous improvement.

  • Insurance certificates

    The current certificate for your contract scope and review date.

  • WSIB record

    The current clearance, if it applies to the work.

  • COR documentation

    The current COR record from ACSA, with the Alberta safety context.

  • Industry standing

    The current standing with ORCGA, CAPULC, and ACSA for your region.

  • Platform registrations

    The current status on ISN, ComplyWorks, Cognibox, and CQN.

Official 2025 Utility Safety Partners Locator of the Year badge

Independent proof

2025 Utility Safety Partners Locator of the Year.

Utility Safety Partners gave CLI this award in 2025. It is an independent award for safety, advocacy, and engagement. The award applies to Alberta. CLI shows it with its Ontario municipal contract scope, because the same training and audit controls apply in all regions.

  • An independent award, not a self-assessment
  • Given for safety, advocacy, and engagement
  • Shown with the Ontario municipal contract scope

CLI publishes only current records.

Request the compliance package for your region and your review date. CLI does not publish a membership, a client mark, or a contract status until it confirms that the item is current.

CLI field technician leaning on a service truck at sunset beside marked utilities

Procurement file

Request the records that support your decision.

CLI can supply the contract scope, the program overview, the references, and the current compliance documents.