Office hoursMonday to Friday, 7am to 5pmCall CLI1-866-892-6337Urgent or emergency locate?Call now ↗
Ticket clearing and field planning at a laptop

Ticket clearing

Clear tickets accurately. Report monthly.

CLI combines configurable buffer-zone logic with trained-technician review to determine whether a ticket can be cleared or requires a field locate.

2 outcomescleared or locate required
4 formatsESRI Shape, DXF/DWG, JPEG/TIFF
Monthlycleared-versus-required reporting
ConnectedLocatorbase integration

Clearing method

Rules, trained review, and a visible result.

Each ticket moves through a defined decision path before it is cleared or routed to a locate.

  1. 01

    Apply buffer logic

    Configurable zones compare the request against the network information provided for the contract.

    Configurable rules
  2. 02

    Review the ticket

    A trained technician reviews the ticket and the available record before status is assigned.

    Trained decision
  3. 03

    Return the status

    The ticket is recorded as cleared or locate required, then included in the reporting record.

    Two outcomes

Data and integration

Work with the network files already in use.

CLI's documented clearing formats support common GIS, CAD, and image records.

GIS

ESRI Shape

Use spatial network records in the clearing workflow.

CAD

DXF and DWG

Bring contract drawings into the review record.

Images

JPEG and TIFF

Use mapped image files where they are part of the source record.

Operations

Locatorbase

Connect the ticket decision to the wider operating and reporting record.

Contract accountability

See what was cleared and what required field work.

Monthly cleared-versus-required reporting gives the facility owner a plain operating view. It supports review of volumes, decisions, and the tickets that moved to the field without relying on an unexplained dashboard.

  • Cleared versus locate-required status
  • Monthly owner reporting
  • Ticket record connected to Locatorbase

Clearing questions

What contract owners ask about clearing.

01What does a clearing decision produce?

Each ticket is recorded as cleared or locate required, and the decision is included in the reporting record.

02What network file formats does the clearing workflow support?

Documented clearing formats cover ESRI Shape, DXF and DWG drawings, and mapped JPEG and TIFF image files.

03How is the clearing work reported?

Monthly cleared-versus-required reporting gives the facility owner a plain operating view of volumes, decisions, and the tickets that moved to the field.

04Who reviews the ticket before it is cleared?

A trained technician reviews the ticket and the available record before any status is assigned. Buffer logic alone does not clear a ticket.

CLI field technician leaning on a service truck at sunset beside marked utilities

Network contract

Review your clearing rules and reporting needs with CLI.

Bring the network formats, contract geography, and reporting requirements you need the team to assess.