Ticket Clearing

Managing and clearing locate tickets can be extremely time consuming and expensive. It is the process of gathering and verifying specific utility and geospatial information so that locates can be completed efficiently.

This process usually requires entire divisions and high upfront costs to complete on a regular basis. A more cost effective way of completing this is by letting a highly professional locating company like CLI worry about all the logistics and details.

CLI offers clearing services to its utility clients, which is facilitated through the use of clearing center software and processes which have been developed in-house by CLI and its associated technology partner ID Technologies.

CLI is able to integrate all standard data formats so that a programmed comparison of the locate area and any surrounding utility infrastructure can be completed through the software. This comparison is bound to a “buffer zone”, and parameters for this zone can be adjusted based on recommendations or requirements of the utility client.

All locate notices are then reviewed by a trained locate technician. The technician makes an assessment, which may include calling the excavation contractor, to determine whether a physical site locate is required. This multi-staged process maintains a high standard of safety and maximizes efficiency by ensuring that all locates are completed with total accuracy.

Based on the “cleared” or “locate required” status of each ticket, clearing staff will notify excavators, giving the go-ahead for work or indicating that a locate is required before any ground disturbance. Locate tickets flow from the clearing center to CLI’s “Locatorbase” ticket management portal, and the two software systems work together ensuring that tickets are not sent for locating prior to being screened by the clearing process. Additionally, monthly reports are generated outlining the number of tickets that have been cleared.

Canadian Locators provides all types of utility locating services, using state of the art ground penetrating radar and electromagnetic sensors to provide clients with professionally accurate readings and utility maps. Whenever digging is to commence, CLI will ensure that locating staff are well equipped and prepared to take on any type of locating job regardless of size. All data that is collected is then professionally mapped and can be used during the permitting process.

CLI has been providing locating services all around Canada since 2001, and is recognized as a true industry leader in the field. All locating information is collected with extreme accuracy and speed, ensuring that each project can carry on as scheduled.